Shipping

We prepare KOKO HOME orders with care and aim to get them on their way as quickly as possible.

Order Processing

Orders are typically shipped within 1–2 business days. Once your order ships, you will receive a confirmation email with tracking information.

Carrier Delays

Delivery estimates are provided by the carrier and may be affected by holidays, weather, customs, or other circumstances outside our control.

Canadian Orders

Orders shipped to Canada may be subject to import duties, taxes, or fees collected at delivery. These charges are the responsibility of the customer.

Shipping Issues

If your shipment arrives damaged, appears lost, or you receive an incorrect item, contact kokohome.us@gmail.com with your order number so we can review the issue.